Service Request Ticket

Service Request Information

CONTACT	Name	Manoogian, Margaret	Date	Nov 04, 2020 11:32 AM
	Department	Behavioral Sciences Division	Phone	14201
	Location		Email	manoogim@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20200309 (opens in a new window)	Bldg/Room	TODD 351
	Service Tag	69K0043	Description	Dell Latitude 5400m 4 Core, 8MB Cache, 1.9GHz,
	Serial No.	69K0043	Location	Margaret Manoogian
	CPU	Intel core i7-8665U 4 Core 8MB cache, 1.9GHz
	OS	Unknown	Software
	Wired NIC	74:78:27:0C:C3:8A
	Wireless NIC	3C:9C:0F:37:8E:71

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	kreynoso15@wou.edu	88925

Entered by	Date	Memo
Katherine Reynoso			Email Public
Entered by	Date	Memo
Katherine Reynoso	Nov 25, 2020 02:42 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Katherine Reynoso	Nov 25, 2020 02:42 PM	Waiting on monitor and needs software, I'll make a new ticket for software.	Add Attachment
Stephanie Magee	Nov 25, 2020 11:04 AM	Task reassigned to Katherine Reynoso.	Add Attachment
Stephanie Magee	Nov 25, 2020 11:04 AM	picked up, will call when her files are backed up and would like help setting up new equipment, also needs someone to pick up the old equipment, she can not carry very much/very heavy things. She said she doesn't mind if shes not there.	Add Attachment
Stephanie Magee	Nov 18, 2020 11:43 AM	contacted 11/18	Add Attachment
John Rushing	Nov 18, 2020 10:39 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
John Rushing	Nov 18, 2020 10:26 AM	Moved in AD to Behavioral Sciences.	Add Attachment
Joanie Kinnaman	Nov 13, 2020 04:55 PM	inv#2020-0332	Add Attachment
Alix Karkanen	Nov 04, 2020 11:32 AM	laptop 20200309 doc 20200301 not mon until december	Add Attachment