Service Request Ticket - # 76642

Service Request Information

CONTACT Name Hoffman, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2020 08:59 AM
Department Financial Aid Phone 88686
Location Email hoffmanr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200291[Edit Inv] (opens in a new window) Bldg/Room PS 110
Service Tag 4FVYZ33 Description Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
Serial No. 4FVYZ33 Location GFA / Brittany Smith's Office

CPU Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; Monoprice Slect Sereis USB-C to VGA Adapter #12910 VISA2019011164;

Wired NIC 74:78:27:0C:59:01


Wireless NIC 08:5B:D6:6C:5B:97

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Dec 03, 2020 02:56 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Katherine Reynoso Dec 03, 2020 02:56 PM 
Delivered and setup. He might call because he needs 
help with the setup at his home.
 Add Attachment
Katherine Reynoso Nov 20, 2020 04:53 PM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Katherine Reynoso Nov 19, 2020 03:43 PM 
Task reassigned to Katherine Reynoso.
 Add Attachment
Joanie Kinnaman Nov 13, 2020 02:45 PM 
inv#2020-0323
 Add Attachment
Alix Karkanen Nov 11, 2020 08:59 AM 
laptop 20200291[Edit Inv]
doc 20200347[Edit Inv]

no mon until dec
 Add Attachment