Service Request Ticket - # 76651

Service Request Information

CONTACT Name Cooper, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2020 09:58 AM
Department Financial Aid Phone 88793
Location Email cooperc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200314[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag HNJDZ33 Description Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
Serial No. hnjdz33 Location 2 weeks 6/3 - 6/17 || Jpn Hoffman

CPU Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; Monoprice Slect Sereis USB-C to VGA Adapter #12910 VISA2019011164;

Wired NIC 74:78:27:0C:57:B7


Wireless NIC 08:5B:D6:6F:B8:AA

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Nov 25, 2020 03:15 PM 
Status changed from (2) Scheduled to (5) Completed
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Katherine Reynoso Nov 25, 2020 03:15 PM 
Delivered and setup. They still need monitor.
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Katherine Reynoso Nov 20, 2020 04:54 PM 
Status changed from (1) Pending to (2) Scheduled
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Katherine Reynoso Nov 20, 2020 04:50 PM 
I need to help them back everything. Will come by 
Monday.
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Katherine Reynoso Nov 19, 2020 03:45 PM 
Task reassigned to Katherine Reynoso.
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Joanie Kinnaman Nov 19, 2020 03:16 PM 
inv#2020-0344
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Alix Karkanen Nov 13, 2020 09:58 AM 
laptop 20200314[Edit Inv]
doc 20200350[Edit Inv]

no mon until dec
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