Service Request Ticket - # 76662

Service Request Information

CONTACT Name Komes, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2020 03:49 PM
Department Facilities Services Phone 89309
Location Email komesm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181086[Edit Inv] (opens in a new window) Bldg/Room PP 102
Service Tag 884KDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 884KDW2 Location Back KeyShop #1

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E7:D2:5C

TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
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Entered by Date Memo
Katherine Reynoso Nov 16, 2020 03:49 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Nov 16, 2020 03:49 PM 
Their keyshop computer was flashing yellow light 
on Friday. It looks like it was 2-1 error, 
motherboard is going bad. I ran diagnostics and 
nothing showed up. If it keeps happening might 
need to be warrantied.
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