Service Request Ticket - # 76706

Service Request Information

CONTACT Name Manoogian, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 25, 2020 02:44 PM
Department Behavioral Sciences Division Phone 14201
Location Email manoogim@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200309[Edit Inv] (opens in a new window) Bldg/Room TODD 351
Service Tag 69K0043 Description Dell Latitude 5400m 4 Core, 8MB Cache, 1.9GHz,
Serial No. 69K0043 Location Margaret Manoogian

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:0C:C3:8A


Wireless NIC 3C:9C:0F:37:8E:71

TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann May 12, 2021 08:50 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann May 12, 2021 08:50 AM 
resolved.
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Katherine Reynoso Nov 25, 2020 02:44 PM 
I setup her computer, we noticed that she didn't 
have her German software something with an M. She 
said you did the install before, and would like you 
to do it. Let me know if you have any questions.
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