Service Request Ticket - # 76713

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2020 10:51 AM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130107[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch, 3.1GHz i7 Quad-core #Z0MQ
Serial No. D25L60QCDNMM Location PDR

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0091491, Adobe CS6 Master Coll from P0091311, Vectorworks Designer/Renderworks 2013 from P0089588, Apple Final Cut Studio(v.3) from P0073297

Wired NIC 10:DD:B1:EC:95:61


Wireless NIC 8C:2D:AA:5C:09:57


Bluetooth NIC 8C:2D:AA:5C:09:58


TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public

Entered by Date Memo
Katherine Reynoso Jan 25, 2021 03:28 PM
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jan 25, 2021 03:28 PM
It's done.
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Katherine Reynoso Jan 25, 2021 03:10 PM
Task reassigned to Katherine Reynoso.
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Stephanie Magee Nov 30, 2020 10:51 AM
Sophos Central Event Details for Western Oregon 
University

What happened: Malicious connection detected: 
'C2/Generic-A' at 
'/Library/Apple/System/Library/StagedFrameworks
/Safari/WebKit.framework/Versions/A/XPCServices
/com.apple.WebKit.Networking.xpc/Contents/MacOS
/com.apple.WebKit.Networking' (Technical 
Support reference: 1289650999)

Where it happened: W20130107

Path: 
/Library/Apple/System/Library/StagedFrameworks/
Safari/WebKit.framework/Versions/A/XPCServices/
com.apple.WebKit.Networking.xpc/Contents/MacOS/
com.apple.WebKit.Networking

What was detected: C2/Generic-A

User associated with device: 
W20130107\wouloaner

How severe it is: High
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