Service Request Ticket - # 76715

Service Request Information

CONTACT Name Palmer, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2020 08:40 AM
Department Admissions Office Phone 88232
Location Email palmerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20141235[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JLTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JLTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:47:2D


TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public

Entered by Date Memo
Peter Puettmann Dec 04, 2020 09:30 AM
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Dec 04, 2020 09:30 AM
wiped and returned. 
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Stephanie Magee Dec 01, 2020 08:57 AM
****This is an email****
Thank you! I've let others who are in the 
office today and tomorrow know so they aren't 
confused! :)
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Stephanie Magee Dec 01, 2020 08:41 AM
Task reassigned to Peter Puettmann.
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Stephanie Magee Dec 01, 2020 08:41 AM
needs loaner at front desk
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Stephanie Magee Dec 01, 2020 08:40 AM
reimage 20141235[Edit Inv]
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