Service Request Ticket - # 76769

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 11, 2020 09:02 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20191018[Edit Inv] (opens in a new window) Bldg/Room RWEC 262
Service Tag 936WWY2 Description Dell Dock WD19 90wPD w/ 130w AC Adtr USB-C #5H8CR
Serial No. 936WWY2 Location Amber Logan
TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing May 14, 2021 08:59 AM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Feb 04, 2021 11:06 AM 
Task reassigned to John Rushing.
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Katherine Reynoso Feb 04, 2021 11:06 AM 
I talked with Joanie and she said she will get the 
paperwork on Monday. Once it's warrantied, it can 
be re-inventoried.
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Katherine Reynoso Feb 04, 2021 09:38 AM 
It's going to be under my desk.
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Katherine Reynoso Feb 04, 2021 09:37 AM 
I sent an email to Joanie, so we can get the dell 
purchase invoice.
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Katherine Reynoso Feb 04, 2021 08:56 AM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Feb 02, 2021 02:48 PM 
Apparently dock fan failed. Probably needs to be 
warrantied.
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Stephanie Magee Dec 11, 2020 09:38 AM 
She dropped it off, Alix gave her a new one. This 
oone is in inbox with post it note
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Stephanie Magee Dec 11, 2020 09:02 AM 
she sbringing it by today
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