Service Request Ticket

Service Request Information

CONTACT	Name	Ludwig, Chad	Date	Dec 14, 2020 08:31 AM
	Department	Deaf Studies and Professional Studies	Phone	88444
	Location		Email	ludwigc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20180350 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple 27-inch iMac with Retina 5K Display #Z0TP
	Serial No.	D25XF0H0J1GN	Location	PDR
	CPU	3.4GHz Quad-Core Intel Core i5
	OS	MAC OS X 10.13 (High Sierra)	Software	MSDesktop Ed Office 201* for MAC XXXX2018007938; Apple Pro Apps bundle( Final Cut ProX, Motion 5, Compressor 4, Logic Pro X, MainStage 3) via JAMF managed distribution UCS2018008162; Graphic By Picta, Inc Ver. 3.1 MAC OS app via JAMF(managed distribution) VISA2018008711 FEB2019 SR71354;
	Wired NIC	68:FE:F7:00:08:80
	Wireless NIC	14:20:5E:07:C4:40
	Bluetooth NIC	14:20:5E:07:C4:41

TECHS	Submitted by	Lourdes Salazar	Contact	lsalazar19@wou.edu	88925
	Primary Technician		Contact	lsalazar19@wou.edu	88925

Entered by	Date	Memo
Lourdes Salazar			Email Public
Entered by	Date	Memo
Lourdes Salazar	Dec 14, 2020 09:12 AM	Task reassigned to Lourdes Salazar.	Add Attachment
Lourdes Salazar	Dec 14, 2020 09:12 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lourdes Salazar	Dec 14, 2020 08:31 AM	**This is an email** Hello! My WOU's iMac #20180350 apparently will automatically reboot each time I start the final cut pro x software for unknown reason. I suspect I'd need to bring this desktop computer in for check up? Many thanks -Chad --	Add Attachment