Service Request Ticket - # 76772

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 14, 2020 08:46 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161092[Edit Inv] (opens in a new window) Bldg/Room MNB 116
Service Tag 238M2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 238M2H2 Location Math Dept laptop to repalce W#20120702

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFER FROM W#20120702 DEC2017 SR65965--[Adobe Acrobat Pro v9 WIN P0067126, Geometer's Sketch 5 VISA2009001662, MathType 6.9 WIN VISA2012003420], WinEdt v8 VISA2013003812];

Wired NIC D4:81:D7:D6:68:BC


Wireless NIC 00:28:F8:FE:0A:88

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Dec 16, 2020 03:08 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Dec 16, 2020 03:08 PM 
****This is an outgoing email****
Hi Sharon,

I need some additional information regarding 
service request #76772

Description: Java script error

I'm Katherine with UCS. I just wanted to check-in 
about the java script error you received. It looks 
like the error is coming from the installation of 
Discord in your user profile. I believe if you 
reinstall Discord, this issue should go away. Let 
me know if you have any questions.

Thank you,
Katherine
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Public
Katherine Reynoso Dec 16, 2020 02:09 PM 
Task reassigned to Katherine Reynoso.
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Lourdes Salazar Dec 14, 2020 08:58 AM 
****This is an email****
Thank you Lourdes.

It is our Mathematics Department laptop that I have at home.
WOU # 2016 1092

It's not a big deal, but just not sure why it's doing that.  And I know it's been updated.

Thank you,
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Lourdes Salazar Dec 14, 2020 08:47 AM 
First image is wrong.
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IMG_3670(1).jpg
Lourdes Salazar Dec 14, 2020 08:46 AM 
****This is an email****
Greetings UCS,

I was in on Thursday of last week with my 2 laptops to get updated / hardwired in. 
I have been getting an error message when I log on.  Here is a photo of it attached. I was thinking updating it would make it go away but looks like it didn't.

Thank you,
Sharon
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IMG_3670.jpg