Service Request Ticket - # 76791

Service Request Information

CONTACT Name Lafon, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 16, 2020 02:04 PM
Department Advancement & Foundation Phone 88710
Location Email lafone@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140370[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440, i7-4610M Processor
Serial No. 4X6ZN12 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 34:E6:D7:12:74:00


Wireless NIC 80:00:0B:4E:10:6A


Bluetooth NIC 80:00:0B:4E:10:6E

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Jul 09, 2021 08:47 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Lauryn Aronson Jul 08, 2021 01:08 PM 
Status changed from (5) Completed to (7) Waiting for Contact
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Lauryn Aronson Jul 08, 2021 01:08 PM 
inventory updated
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Lauryn Aronson Jul 08, 2021 01:03 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Lauryn Aronson Jul 08, 2021 01:03 PM 
old laptop returned to ucs
she said the docking station and anything else had already been returned
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Lauryn Aronson Jul 08, 2021 12:45 PM 
Status changed from (7) Waiting for Contact to (6) Ready to Deliver
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Lauryn Aronson Jul 06, 2021 02:07 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Lauryn Aronson Jul 06, 2021 08:40 AM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Jul 06, 2021 08:40 AM 
****This is an outgoing email****
Hi Emily,

We were just emailing you regarding a service request that we have for you. (#76791)

need old equipment from GFA replacemnt 

It looks like we still need your old machines. The number associated with this request is 20140370[Edit Inv]. Please let me know when I can come pick them up or when you are able to bring them in. 

Thanks,
Lauryn Aronson
UCS Student Tech.
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Stephanie Magee Dec 16, 2020 02:04 PM 
20140370[Edit Inv], Trying to locate old machines
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