Service Request Ticket

Service Request Information

CONTACT	Name	Wallen, Timothy	Date	Dec 17, 2020 08:45 AM
	Department	Facilities Services	Phone	88050
	Location		Email	wallent@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20130709 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	35L3M02	Description	Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
	Serial No.	35L3M02	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)
	OS	Windows 10 Enterprise 64bit	Software	Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918
	Wired NIC	34:17:EB:9A:7D:B0

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	kreynoso15@wou.edu	88925

Entered by	Date	Memo
Katherine Reynoso			Email Public
Entered by	Date	Memo
Katherine Reynoso	Apr 05, 2021 08:34 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Katherine Reynoso	Apr 05, 2021 08:34 AM	Task reassigned to Katherine Reynoso.	Add Attachment
Stephanie Magee	Dec 17, 2020 08:54 AM	it is in office, closing ticket	Add Attachment
Stephanie Magee	Dec 17, 2020 08:45 AM	sent email asking if old equipment was returned #20130709	Add Attachment