Service Request Ticket - # 76804

Service Request Information

CONTACT Name Khe, Sririam   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 17, 2020 09:50 AM
Department Social Science/ Geography and Sustainability Phone 88852
Location Email khes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131113[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 85JBF12 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 85jbf12 Location PDR 2023 Giveaway

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0094370, MAy as to have this transferred but may not load:Adobe CS2 Premium WIN from P0055221

Wired NIC EC:F4:BB:3E:9D:88


Wireless NIC 80:86:F2:6F:6A:03


Bluetooth NIC 80:86:F2:6F:6A:07

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Jul 20, 2021 08:27 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Lauryn Aronson Jul 20, 2021 08:27 AM 
****email****

Hi Stephanie:

1. My new laptop is 20191036[Edit Inv].
2. When I picked up this new one from Pete, he picked up my old laptop (20131113) when we met in my office for the swap.

Thanks.

sriram
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Lauryn Aronson Jul 20, 2021 08:27 AM 
sr 77465 created, closing this ticket
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Lauryn Aronson Jul 20, 2021 08:24 AM 
i guess nobody updated the ticket, 

i don't know where the laptop is, but he said peter picked it up
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Lauryn Aronson Jul 15, 2021 01:18 PM 
****This is an outgoing email****
Hi Sririam,

I need some additional information regarding service request #76804

Description: need old equipment 20131113[Edit Inv]

Did your old equipment ever get turned in? I will need to either update this ticket or pick up your old equipment. 

Thank you,

Lauryn Aronson
UCS Student Tech.
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Lauryn Aronson Jul 07, 2021 01:30 PM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Jul 07, 2021 01:30 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Lauryn Aronson Jun 30, 2021 04:08 PM 
****This is an outgoing email****
Hi Sririam,

I need some additional information regarding service request #76804

Description: need old equipment 20131113[Edit Inv]

Did your old equipment ever get turned in? I will need to either update this ticket or pick up your old equipment. 

Thank you,

Lauryn Aronson
UCS Student Tech.
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Public
Stephanie Magee Dec 17, 2020 09:50 AM 
#20131113[Edit Inv] sent email
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