Service Request Ticket - # 76806

Service Request Information

CONTACT Name Alapai, Ikaika   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 17, 2020 10:38 AM
Department The Research Institute Phone 89227
Location Email alapaii@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20101325[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Fujitsu S1500 ScanSnap Sheet-Fed Scanner #PA03586-B005
Serial No. 186585 Location PDR
TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
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Entered by Date Memo
John Rushing Dec 17, 2020 11:54 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Dec 17, 2020 11:54 AM 
This is setup on their triColor copier.  The local 
scanner did not have network so it could not be 
setup.  I let the user know about that.
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Stephanie Magee Dec 17, 2020 10:38 AM 
****This is an email****
Hello Stephanie,

The WOU # is 20101325[Edit Inv]

Ikaika
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Stephanie Magee Dec 17, 2020 10:38 AM 
****This is an email****
TRI needs a desktop scanner and copier set up for scanning invoices into Docstar. Both need to be able to scan to this path:

    \\groupr.wou.edu\groupr\tri\doc_management\AP


The copier is called TR-TRIColor on Three Sisters. I do not know how to identify the desktop scanner, so you will have to get that information from Ikaika.

Thanks!

-- 
Tony Manso
Programmer Analyst, Computing Solutions
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