Service Request Ticket - # 76832

Service Request Information

CONTACT Name Cote, Ben   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2021 01:09 PM
Department Mathematics Phone 89239
Location Email coteb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20200518[Edit Inv] (opens in a new window) Bldg/Room MNB 131
Service Tag Description Apple 10.2-inch iPad Wi-Fi 32GB - Space Gray #MYL92LL/A
Serial No. SDMRDWVR6Q1GC Location Mathematics Department for checkout

CPU Unknown


OS Unknown Software
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact smagee15@wou.edu 88925

Tracking

Entered by Date Memo
Stephanie Magee
Email

Public
Entered by Date Memo
Stephanie Magee Jan 15, 2021 11:54 AM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Jan 15, 2021 11:54 AM 
picked up
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Peter Puettmann Jan 15, 2021 11:53 AM 
Task reassigned to Stephanie Magee.
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Katherine Reynoso Jan 14, 2021 10:14 AM 
****This is an email****
Hi Katherine,

I will be by tomorrow to pick it up.  Is there 
anything you need from me before then?

Thanks,
Ben
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Katherine Reynoso Jan 14, 2021 10:14 AM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Jan 14, 2021 08:35 AM 
Disregard previous message
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Katherine Reynoso Jan 14, 2021 08:35 AM 
****This is an email****
Hi Katherine,

Thanks. 
Do I need to be in the Mathematic Department so 
he can see the copier?
If yes, I'll meet Peter at the main offfice of  
M&NS  Building at 11am.
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Katherine Reynoso Jan 14, 2021 08:33 AM 
Task reassigned to UCS Tech.
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Katherine Reynoso Jan 14, 2021 08:33 AM 
****This is an outgoing email****
Hi Ben,

I need some additional information regarding 
service request #76832

Description: New iPad set up

I'm Katherine with UCS. You're new iPad is ready to 
be picked up. We are open 9:00AM-12:00PM and 
1:00PM-4:00PM Mon-Fri. Let me know if you have any 
questions.

Thank You,
Katherine
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Public
Katherine Reynoso Jan 14, 2021 08:32 AM 
John said it was done.
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Alix Karkanen Jan 05, 2021 01:09 PM 
on middle counter
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