Service Request Ticket - # 76835

Service Request Information

CONTACT Name Weight, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2021 02:53 PM
Department Phone
Location Email weightn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20200306[Edit Inv] (opens in a new window) Bldg/Room WEL 013
Service Tag HZ4DZ33 Description Dell Latitude 5400m 4 Core, 8MB Cache, 1.9GHz,
Serial No. HZ4DZ33 Location Unique Mendoza-Mondragon

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:0C:58:CE


Wireless NIC 08:5B:D6:6F:BA:49


TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public

Entered by Date Memo
John Rushing Dec 15, 2022 03:47 PM
Task reassigned to John Rushing.
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John Rushing Dec 15, 2022 03:47 PM
Status changed from (1) Pending to (5) Completed
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Michael Ellis Dec 23, 2021 02:02 PM
sophos not seen in 6mo.  user left, maybe off?
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Lourdes Salazar Jan 05, 2021 02:53 PM
****This is an email****


This email alert was generated by Sophos Central. Do not reply to this email.

Sophos Central

Sophos Central Event Details for Western Oregon University

What happened: The Sophos Central software on this computer has missed two updates.

Where it happened: W20200306

User associated with device: MASH\weightn

How severe it is: Medium

What Sophos has done so far: n/a

What you need to do: Update the computer as follows. In the Sophos Central Admin console, go to the Computers page. Click on the computer name to open its details page and then click Update Now.

Help sources:

Sophos Central specific articles: https://community.sophos.com/kb?TopicId=9000.

Sophos Central Frequently Asked Questions (FAQ) - https://community.sophos.com/kb/en-us/119598.

Sign in to https://central.sophos.com/ for more information

Note: Depending on the alert email frequency setting you choose, we will either send one email for one alert of each type (for example, an alert for a protection-failed event) in any 24-hour period, or send one email for each alert. You might have more alerts of the same type in the dashboard of the Sophos Central console.

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