Service Request Ticket

Service Request Information

CONTACT	Name	Blatner, Chelsee	Date	Jan 07, 2021 11:47 AM
	Department	Student Engagement	Phone	88647
	Location		Email	blatnerc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120294 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox Phaser 7500/DT Tabloid Color Printer
	Serial No.	RXD137415	Location	PDR
	Model	7500/DT	Hostname	optics.wou.edu
	Notes	NOT STUDENT TECH PRINTER, Color Laser - 35 ppm Mono - 35 ppm Color - 1200 x 1200 dpi - Network, USB - Gigabit Ethernet - Mac, PC, duplexing(two-sided), capacity: 1100 sheets, Maximum duty cycle: up to 150,000 pages/month Tray 1 (Multipurpose tray): Custom sizes: 3.5 x 3.9 in. to 12.6 x 47.2 in. Tray 2: Custom sizes: 5.5 x 7.2 in. to 11.7 x 17 in. Tray 3: Custom sizes: 5.5 x 7.2 in. to 13 x 18 in. MAINT: Xerox Transfer Roller F/7500DT #2416609 from P0095361 OCT2014 SR54531	Ink/Toner Refill
	Wired NIC	00:00:AA:E4:D2:02

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Jan 27, 2021 02:57 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
John Rushing	Jan 27, 2021 02:57 PM	Peter delivered them	Add Attachment
John Rushing	Jan 12, 2021 03:58 PM	Toner and waste tray was ordered on 1/8/2021.	Add Attachment
John Rushing	Jan 07, 2021 03:46 PM	Task reassigned to John Rushing.	Add Attachment
Alix Karkanen	Jan 07, 2021 11:47 AM	**This is an email** Greetings, I have a printer in our department that has a service agreement on it through UCS that needs a toner cartridges ordered for it. WOU# 20120294 (we call it Optics). We need 1 cyan toner ordered for us. I have one used toner cartridge. Should it go back to UCS for recycling? Or should I just throw it out. Thank you! Chelsee	Add Attachment