Service Request Ticket - # 76853

Service Request Information

CONTACT Name Cameron, Samantha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2021 02:36 PM
Department Financial Aid Phone 88681
Location Email camerons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20200296[Edit Inv] (opens in a new window) Bldg/Room COT 221
Service Tag Description Dell 24-inch Monitor #P2418HZ
Serial No. CN01C8RNTV2000B91V2B Location Dina Miller's Office
TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Jul 09, 2021 09:48 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Lauryn Aronson Jul 09, 2021 09:48 AM 
monitor delivered
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Lauryn Aronson Jul 08, 2021 10:49 AM 
Status changed from (7) Waiting for Contact to (6) Ready to Deliver
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Lauryn Aronson Jul 08, 2021 10:39 AM 
would prefer it delivered, available mon-fri 7-4

replying to ask if tomorrow (7/9) would work
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Lauryn Aronson Jul 07, 2021 08:34 AM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Jul 07, 2021 08:34 AM 
****This is an outgoing email****
Hi Samantha,

We were just following up with you regarding a service request that we have for you.  (#76853)

Description: *Deliver monitor

We have a monitor available for you. Would you prefer to pick it up or have it delivered, and when would be a good time for you?

Thanks,
Lauryn Aronson
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Public
Katherine Reynoso May 06, 2021 11:34 AM 
Task reassigned to UCS Tech.
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Katherine Reynoso May 06, 2021 11:34 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Katherine Reynoso Apr 05, 2021 08:39 AM 
Task reassigned to Katherine Reynoso.
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Lourdes Salazar Mar 22, 2021 02:11 PM 
****This is an email****
Hello,

I will be working from home until further notice, likely sometime in May or June. Am I able to leave it with ITC until then? If not, I can come by and pick it up and take it over to my new office on an appointment.

Thank you!

Sam
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Lourdes Salazar Mar 22, 2021 11:18 AM 
email sent again
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Stephanie Magee Mar 11, 2021 02:55 PM 
Task reassigned to UCS Tech.
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Stephanie Magee Jan 11, 2021 12:59 PM 
done~
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Katherine Reynoso Jan 08, 2021 02:49 PM 
Task reassigned to Stephanie Magee.
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Katherine Reynoso Jan 08, 2021 02:49 PM 
Can you email her to setup an appointment to 
deliver this?
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Katherine Reynoso Jan 08, 2021 02:36 PM 
Original GFA is 76594. They will be getting Monitor 
20200296[Edit Inv]. I will close original GFA.
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