Service Request Ticket - # 76854

Service Request Information

CONTACT Name Monge, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2021 02:51 PM
Department Library & Media Services Phone 88887
Location Email monger@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200308[Edit Inv] (opens in a new window) Bldg/Room GH 117B
Service Tag HF42043 Description Dell Latitude 5400m 4 Core, 8MB Cache, 1.9GHz,
Serial No. hf42043 Location Robert Monge

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:0C:C3:A3


Wireless NIC 3C:9C:0F:37:8F:D4

TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact smagee15@wou.edu 88925

Tracking

Entered by Date Memo
Stephanie Magee
Email

Public
Entered by Date Memo
Stephanie Magee Jan 12, 2021 10:06 AM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Jan 12, 2021 10:06 AM 
Gave him 20200298[Edit Inv] becasue that was labeled with 
his name and this SR
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Stephanie Magee Jan 11, 2021 02:15 PM 
Robert will stop by 1/12 in the AM to pick up
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Stephanie Magee Jan 11, 2021 12:59 PM 
email sent
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Katherine Reynoso Jan 08, 2021 02:52 PM 
Task reassigned to Stephanie Magee.
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Katherine Reynoso Jan 08, 2021 02:52 PM 
Can you schedule a time for this?
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Katherine Reynoso Jan 08, 2021 02:51 PM 
Closing original GFA 76607.
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