Service Request Ticket - # 76861

Service Request Information

CONTACT Name St. Clair, Kent   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2021 01:46 PM
Department Phone 88813
Location Email stclairk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200322[Edit Inv] (opens in a new window) Bldg/Room WUC Bookstore
Service Tag 9QBDZ33 Description Dell Latitude 5400 laptop(i7-8665U, 4core 1.9GHz)
Serial No. 9qbdz33 Location Kevin Thibeault -Loaner Until June 2025

CPU Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; Monoprice Slect Sereis USB-C to VGA Adapter #12910 VISA2019011164;

Wired NIC 74:78:27:0C:C3:AA


Wireless NIC 08:5B:D6:6D:B9:FB

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Feb 02, 2021 01:27 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Feb 02, 2021 01:27 PM 
This has been setup, and given admin rights. He 
still has the old computer, they want to make sure 
they like the new setup. Will make ticket to pick 
old computer.
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Stephanie Magee Feb 02, 2021 10:35 AM 
completed
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Katherine Reynoso Jan 15, 2021 01:18 PM 
It's done and back on the inventory shelf. I'll 
call later for delivery.
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Katherine Reynoso Jan 14, 2021 09:51 AM 
Task reassigned to Katherine Reynoso.
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Alix Karkanen Jan 12, 2021 01:34 PM 
no laptop or doc, getting an imac instead;

20200229[Edit Inv]
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Alix Karkanen Jan 11, 2021 01:46 PM 
computer; 20200322[Edit Inv]
doc; 20200393[Edit Inv]

mon will be set up soon
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