Service Request Ticket - # 76865

Service Request Information

CONTACT Name Mueller-Warrant, Piper   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2021 03:12 PM
Department College of Liberal Arts and Sciences Phone 88859
Location Email muellerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150155[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 4Q5C162 Description Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
Serial No. 4q5c162 Location loaner

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Ed license XXXX2015004715

Wired NIC 20:47:47:D7:D2:04


Wireless NIC 4C:34:88:43:99:9B


Bluetooth NIC 4C:34:88:43:99:9F

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Lourdes Salazar Jan 14, 2021 01:02 PM 
Status changed from (1) Pending to (5) Completed
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Lourdes Salazar Jan 14, 2021 01:02 PM 
Picked up 1/14 from the front desk.
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Stephanie Magee Jan 11, 2021 03:13 PM 
Could you please clal her and give her an update 
at her Extension tomorrow morning?
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Stephanie Magee Jan 11, 2021 03:12 PM 
When she starts up her machine she gets a fan 
error, when she presses F1 to try and fix it it 
just sits there. 

Laptop in IN BOX
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