Service Request Ticket - # 76870

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2021 01:04 PM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200415[Edit Inv] (opens in a new window) Bldg/Room MA 201
Service Tag 9RD2Q73 Description Latitude 5400 4 Core,8MB Cache,1.9GHz
Serial No. 9RD2Q73 Location Jenna Rojas

CPU Unknown


OS Windows 10 Enterprise 64bit Software

Wired NIC 74:78:27:0C:57:8E


Wireless NIC 08:5B:D6:70:0A:6C

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Mar 19, 2021 02:06 PM 
Status changed from (2) Scheduled to (5) Completed
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Katherine Reynoso Mar 19, 2021 01:58 PM 
This has been delivered. I brought back old 
computer and old monitor.
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Katherine Reynoso Mar 18, 2021 09:32 AM 
Status changed from (1) Pending to (2) Scheduled
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Katherine Reynoso Mar 18, 2021 09:13 AM 
The image is done. Just needs updates and admin 
rights.
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Katherine Reynoso Mar 18, 2021 08:55 AM 
Task reassigned to Katherine Reynoso.
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Alix Karkanen Mar 11, 2021 10:19 AM 
i dont know how it got so messed up, but cheri 
wants a pc.

New laptop is 20200415[Edit Inv]

doc is 20200456[Edit Inv]
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Joanie Kinnaman Feb 04, 2021 12:04 PM 
monitor actually W#20200490[Edit Inv]
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Alix Karkanen Feb 04, 2021 09:53 AM 
mon 20200491[Edit Inv]
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Alix Karkanen Jan 12, 2021 01:04 PM 
computer; 20200470[Edit Inv]
doc; 20200394[Edit Inv]

mon in a bit when we get them ready
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