Service Request Ticket - # 76876

Service Request Information

CONTACT Name Hoffman, Jonathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2021 03:29 PM
Department Facilities Services Phone 88047
Location Email hoffmanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20200328[Edit Inv] (opens in a new window) Bldg/Room PP
Service Tag Description Dell 24-inch Monitor P2418HZ
Serial No. CN01C8RNTV2000BA0A5B Location Jonathan Hoffman
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact emartinez17@wou.edu 88925

Tracking

Entered by Date Memo
Moshe Martinez
Email

Public
Entered by Date Memo
Moshe Martinez Jun 30, 2021 04:44 PM 
Status changed from (1) Pending to (5) Completed
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Moshe Martinez Jun 30, 2021 04:34 PM 
delivered new mon and brought back mon 20130746[Edit Inv]
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Moshe Martinez Jun 29, 2021 02:38 PM 
Task reassigned to Moshe Martinez.
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Katherine Reynoso Jun 03, 2021 08:17 AM 
Task reassigned to UCS Tech.
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Katherine Reynoso Jun 03, 2021 08:17 AM 
They said I can come anytime, just call front desk 
at FS a call.
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Katherine Reynoso May 06, 2021 10:44 AM 
****This is an outgoing email****
Hi Jonathan,

I need some additional information regarding 
service request #76876

Description: Monitor Now Ready

I'm Katherine with UCS. I'm checking-in to let you 
know that your GFA monitor is ready to be picked up 
or delivered. Let me know your preferred times for 
me to deliver this, or for you to pick it up. If 
you have any questions feel free to contact me or 
our front desk at 503-838-8925.

Thank you,
Katherine
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Public
Katherine Reynoso Feb 09, 2021 03:38 PM 
Task reassigned to Katherine Reynoso.
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Alix Karkanen Jan 12, 2021 03:29 PM 
monitor now; 20200328[Edit Inv]

currently in pile by my desk, WOU# on outside of 
box!
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