Service Request Ticket - # 76882

Service Request Information

CONTACT Name Sargent, Lonny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2021 03:36 PM
Department Athletics Phone 88438
Location Email sargentl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20200334[Edit Inv] (opens in a new window) Bldg/Room NPE 215
Service Tag Description Dell 24-inch Monitor P2418HZ
Serial No. CN01C8RNTV2000BA1D2B Location Lonny Sargent
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact akarkanen17@wou.edu 88925

Tracking

Entered by Date Memo
Alix Karkanen
Email

Public
Entered by Date Memo
Lauryn Aronson Jul 07, 2021 11:03 AM 
Status changed from (7) Waiting for Contact to (5) Completed
 Add Attachment
Lauryn Aronson Jul 07, 2021 11:03 AM 
he! has! the monitor already
it is not lost, and no new one needs to be assigned. i am now marking this as complete.
 Add Attachment
Lauryn Aronson Jul 07, 2021 10:54 AM 
Task reassigned to Alix Karkanen.
 Add Attachment
Lauryn Aronson Jul 07, 2021 10:53 AM 
he stopped by, dropped off old monitor
we couldn't find new monitor
need to reassign him a new monitor
 Add Attachment
Lauryn Aronson Jul 07, 2021 10:02 AM 
Task reassigned to Lauryn Aronson.
 Add Attachment
Lauryn Aronson Jul 07, 2021 10:02 AM 
Status changed from (1) Pending to (7) Waiting for Contact
 Add Attachment
Lauryn Aronson Jul 07, 2021 10:02 AM 
****This is an outgoing email****
Hi Lonny,

We were just following up with you regarding a service request that we have for you.  (#76882)

Description: Monitor Now Ready

We have a monitor ready for you. Would you like to pick it up or have it dropped off? When would be a good time for you?

Thanks,
Lauryn Aronson
 Add Attachment
Public
Lourdes Salazar Mar 22, 2021 09:27 AM 
emailed and vm left 3/22
Add Attachment
Lourdes Salazar Feb 11, 2021 04:16 PM 
Task reassigned to New Equip. Setup.
 Add Attachment
Joanie Kinnaman Jan 29, 2021 11:45 AM 
INV# 2020-0320
 Add Attachment
Joanie Kinnaman Jan 29, 2021 11:40 AM 
original SR#76768
 Add Attachment
Alix Karkanen Jan 12, 2021 03:36 PM 
mon; 20200334[Edit Inv]

currently in pile by my desk, WOU# on outside of 
box!
 Add Attachment