Service Request Ticket - # 76906

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 20, 2021 02:44 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161092[Edit Inv] (opens in a new window) Bldg/Room MNB 116
Service Tag 238M2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 238M2H2 Location Math Dept laptop to repalce W#20120702

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFER FROM W#20120702 DEC2017 SR65965--[Adobe Acrobat Pro v9 WIN P0067126, Geometer's Sketch 5 VISA2009001662, MathType 6.9 WIN VISA2012003420], WinEdt v8 VISA2013003812];

Wired NIC D4:81:D7:D6:68:BC


Wireless NIC 00:28:F8:FE:0A:88

TECHS Submitted by Peter Puettmann Contact ppuett16@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jan 25, 2021 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jan 25, 2021 03:44 PM 
She picked it up.
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Katherine Reynoso Jan 25, 2021 01:17 PM 
It's been reimaged. I'm doing updated and drivers. 
I'm going to give admin rights.
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Katherine Reynoso Jan 25, 2021 01:00 PM 
Task reassigned to Katherine Reynoso.
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Peter Puettmann Jan 20, 2021 02:44 PM 
She is bringing in her computer to be reimaged DAY OF. will work on campus computer until its done. No special software :)
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