Service Request Ticket

Service Request Information

CONTACT	Name	Thompson, Annika	Date	Jan 25, 2021 01:50 PM
	Department	VP Academic Affairs/Provost	Phone	89407
	Location		Email	thompsona@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20200323 (opens in a new window)	Bldg/Room	AD 202
	Service Tag	515DZ33	Description	Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
	Serial No.	515dz33	Location	Box #10 UCS
	CPU	Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)
	OS	Windows 10 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; Monoprice Slect Sereis USB-C to VGA Adapter #12910 VISA2019011164;
	Wired NIC	74:78:27:0C:58:3D
	Wireless NIC	08:5B:D6:6F:B9:C2

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	kreynoso15@wou.edu	88925

Entered by	Date	Memo
Katherine Reynoso			Email Public
Entered by	Date	Memo
Katherine Reynoso	Mar 09, 2021 02:24 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lourdes Salazar	Mar 09, 2021 02:13 PM	20171050 Brought back 3/9	Add Attachment
Katherine Reynoso	Jan 26, 2021 03:17 PM	Snow day, we have to head home.	Add Attachment
Stephanie Magee	Jan 26, 2021 11:54 AM	Task reassigned to Katherine Reynoso.	Add Attachment
Stephanie Magee	Jan 26, 2021 11:54 AM	can you go pick up her old machine (leave monitors) between 2 and 3:30	Add Attachment
Stephanie Magee	Jan 26, 2021 09:50 AM	picked up! 1/26	Add Attachment
Alix Karkanen	Jan 25, 2021 01:55 PM	laptop 20200323	Add Attachment
Alix Karkanen	Jan 25, 2021 01:50 PM	laptop; 20200322 mon; 20200336 doc; 20200360	Add Attachment