Service Request Ticket - # 76930

Service Request Information

CONTACT Name Hall, Lindsay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2021 02:14 PM
Department Registrar’s Office Phone
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20200292[Edit Inv] (opens in a new window) Bldg/Room AD 104
Service Tag J1C1043 Description Dell Latitude 5300 laptop(i7-8665U, 4core 1.9GHz)
Serial No. J1C1043 Location Lindsay Hall

CPU Intel Core i7-8650U(Quad Core, 8M Cache, 1.9GHz,15W)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; Monoprice Slect Sereis USB-C to VGA Adapter #12910 VISA2019011164;

Wired NIC 74:78:27:0C:57:76


Wireless NIC 08:5B:D6:42:59:A5


TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public

Entered by Date Memo
Katherine Reynoso Jan 28, 2021 10:40 AM
Status changed from (6) Ready to Deliver to (5) Completed
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Katherine Reynoso Jan 28, 2021 10:23 AM
There was a mixup, and her new dock is 20200361[Edit Inv]
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Katherine Reynoso Jan 28, 2021 10:22 AM
Setup and brought back old monitor and computer. 
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Katherine Reynoso Jan 28, 2021 09:10 AM
Task reassigned to Katherine Reynoso.
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Stephanie Magee Jan 28, 2021 09:07 AM
9:30
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John Rushing Jan 27, 2021 02:55 PM
Status changed from (1) Pending to (6) Ready to Deliver
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John Rushing Jan 27, 2021 02:55 PM
Imaged, updated and Zoom, VPN, PL-SQL installed.  
Ready for Delivery
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Stephanie Magee Jan 26, 2021 11:06 AM
picking up today at 11:30
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Alix Karkanen Jan 25, 2021 02:14 PM
Laptop; 20200292[Edit Inv]
doc; 20200353[Edit Inv]
mon; 20200338[Edit Inv]
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