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CONTACT	Name	Gong, Xiaopeng	Date	Jan 27, 2021 04:26 PM
	Department	Education & Leadership	Phone	89251
	Location		Email	gongx@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20170841 (opens in a new window)	Bldg/Room	RWEC 226
	Service Tag	4WQHJM2	Description	Dell Latitude 5480, i7-7600U, 2.8GHz dual core
	Serial No.	4WQHJM2	Location	Sunny Gong, secondary laptop
	CPU	Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)
	OS	Windows 10 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;
	Wired NIC	D8:9E:F3:FE:06:D1
	Wireless NIC	00:21:6A:F6:7A:3E
	Bluetooth NIC	00:21:6A:F6:7A:42

TECHS	Submitted by	Lourdes Salazar	Contact	lsalazar19@wou.edu	88925
	Primary Technician		Contact	kreynoso15@wou.edu	88925

Tracking

Entered by	Date	Memo
Katherine Reynoso			Email Public
Entered by	Date	Memo
Katherine Reynoso	Jun 01, 2021 10:33 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Katherine Reynoso	Jun 01, 2021 10:33 AM	Task reassigned to Katherine Reynoso.	Add Attachment
Katherine Reynoso	Jun 01, 2021 10:33 AM	This is good.	Add Attachment
Lourdes Salazar	Jan 27, 2021 04:26 PM	**This is an email** This email alert was generated by Sophos Central. Do not reply to this email. Sophos Central Sophos Central Event Details for Western Oregon University What happened: The Sophos Central software on this computer has missed two updates. Where it happened: W20170841 User associated with device: MASH\gongx How severe it is: Medium What Sophos has done so far: n/a What you need to do: Update the computer as follows. In the Sophos Central Admin console, go to the Computers page. Click on the computer name to open its details page and then click Update Now. Help sources: Sophos Central specific articles: https://community.sophos.com/kb?TopicId=9000. Sophos Central Frequently Asked Questions (FAQ) - https://community.sophos.com/kb/en-us/119598. Sign in to https://central.sophos.com/ for more information Note: Depending on the alert email frequency setting you choose, we will either send one email for one alert of each type (for example, an alert for a protection-failed event) in any 24-hour period, or send one email for each alert. You might have more alerts of the same type in the dashboard of the Sophos Central console.	Add Attachment