Service Request Ticket - # 76983

Service Request Information

CONTACT Name Myers, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2021 01:18 PM
Department Natural Science Division Phone 88365
Location Email myersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200307[Edit Inv] (opens in a new window) Bldg/Room NS 213A
Service Tag 6Q52043 Description Dell Latitude 5400m 4 Core, 8MB Cache, 1.9GHz,
Serial No. 6Q52043 Location 2 weeks pile 06/24-07/08

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:0C:C3:89


Wireless NIC 3C:9C:0F:37:8E:F3

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact akarkanen17@wou.edu 88925

Tracking

Entered by Date Memo
Alix Karkanen
Email

Public
Entered by Date Memo
Katherine Reynoso Feb 25, 2021 08:52 AM 
Dropped off old laptop 20140631[Edit Inv]
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Alix Karkanen Feb 08, 2021 03:19 PM 
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Feb 08, 2021 03:19 PM 
unassigned the extras, good to go now
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Stephanie Magee Feb 08, 2021 02:26 PM 
Task reassigned to Alix Karkanen.
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Stephanie Magee Feb 08, 2021 01:10 PM 
he picked up laptop
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Stephanie Magee Feb 08, 2021 01:10 PM 
Does not need doc, monitor, keyboard or mouse. We 
would like to refund him that,.
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Alix Karkanen Feb 04, 2021 01:27 PM 
assigning him full set up even though he 
doesn't want it right this second since he's 
leaving for a month, but the rest of the set up 
is on the middle counter with a note whenever 
you guys take his old one.

mon - 20200492[Edit Inv]
doc - 20200356[Edit Inv]
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Alix Karkanen Feb 04, 2021 01:18 PM 
laptop; 20200307[Edit Inv]

waiting to know if he needs full setup or not
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