Service Request Ticket - # 76991

Service Request Information

CONTACT Name Jones, Beth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 08, 2021 02:45 PM
Department College of Education Phone 88235
Location Email jonesb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20200584[Edit Inv] (opens in a new window) Bldg/Room RWEC 120
Service Tag Description Xerox B210DNI Monochrome Laser Printer
Serial No. HAQ700866 Location Beth Jones

Model Hostname
Notes Ink/Toner Refill
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann May 14, 2021 10:19 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Feb 25, 2021 01:35 PM 
done
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John Rushing Feb 24, 2021 04:09 PM 
Task reassigned to Peter Puettmann.
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Katherine Reynoso Feb 23, 2021 02:54 PM 
It's been delivered to Beth's office, but it's 
probably going somewhere else.
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Katherine Reynoso Feb 16, 2021 03:20 PM 
****This is an outgoing email****
Hi Beth,

I need some additional information regarding 
service request #76991

Description: new printer W#20200584[Edit Inv] replacing 
20160132[Edit Inv]

I'm Katherine with UCS. Your printer is ready to be 
delivered. I'm available this Thursday at 9:00 AM. 
You don't need to be there, as long as you have a 
marked spot that is close enough to the 
computer/dock you will be using. Let me know if 
this works for you. 

Thank You,
Katherine
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Public
John Rushing Feb 09, 2021 04:50 PM 
Task reassigned to Katherine Reynoso.
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