Task reassigned to Lauryn Aronson.

****This is an outgoing email****
Hi Michael,

I need some additional information regarding service 
request #76994

Description: Fwd: [MEDIUM] Alert for Sophos Central 
[Western Oregon University]: A computer is out of 
date

Is there a time one of our techs could take a look 
at this computer, #20200212, to resolve this issue?

Thank you,

Lauryn Aronson
UCS Tech.

****This is an email****


This email alert was generated by Sophos Central. Do not reply to this email.

Sophos Central

Sophos Central Event Details for Western Oregon University

What happened: The Sophos Central software on this computer has missed two updates.

Where it happened: W20200212

User associated with device: W20200212\janovid

How severe it is: Medium

What Sophos has done so far: n/a

What you need to do: Update the computer as follows. In the Sophos Central Admin console, go to the Computers page. Click on the computer name to open its details page and then click Update Now.

Help sources:

Sophos Central specific articles: https://community.sophos.com/kb?TopicId=9000.

Sophos Central Frequently Asked Questions (FAQ) - https://community.sophos.com/kb/en-us/119598.

Sign in to https://central.sophos.com/ for more information

Note: Depending on the alert email frequency setting you choose, we will either send one email for one alert of each type (for example, an alert for a protection-failed event) in any 24-hour period, or send one email for each alert. You might have more alerts of the same type in the dashboard of the Sophos Central console.