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Service Request Information

CONTACT	Name	Ellingson-Sayen, Laura	Date	Feb 10, 2021 12:56 PM
	Department	Health & Exercise Science	Phone	89428
	Location		Email	ellingsonsayenl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181044 (opens in a new window)	Bldg/Room	ITC 002
	Service Tag		Description	Apple iMac 21.5 4K retinia, i5 3.0GHz 6-core #Z0VY
	Serial No.	C02YL1UEJWF2	Location	imaged 2/27/2025 \|\| IMAC Loaner
	CPU	intel i5 (3.0 GHz, 6-Core, 8th GEN)
	OS	MAC OS X 10.14 (Mojave)	Software	Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2018007938; Parallels Desktop for MAC 14(single user perpetual) VISA2018009173 JUNE 2019; Adobe CC [NAMED USER * Laura Ellingson-Sayen ellingsonsayenl@wou.edu ] SEPT2019; SOFTWARE in order process TBA: SAS, Windows Workstation $390 & yrly renwl $140) & Articulate360 Personal Plan- 1 user annually $499 w/ ED discount; SPSSv28 yearly renewal
	Wired NIC	38:F9:D3:10:20:00
	Wireless NIC	38:F9:D3:B9:A9:05
	Bluetooth NIC	38:F9:D3:BE:08:9A

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	ppuett16@wou.edu	88925

Tracking

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Feb 24, 2021 08:22 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Feb 24, 2021 08:21 AM	this is done.	Add Attachment
Peter Puettmann	Feb 23, 2021 08:31 AM	**This is an outgoing email** Hi Laura, I need some additional information regarding service request #76997 Description: install SPSS license for Laura, on the T drive with her name and codes for installation When would be a good time for us to do this? It would be easiest if I could do it directly on your computer in person, but we can do a zoom call if needed. What times work best for you? --Peter P, UCS Student tech	Add Attachment Public
Joanie Kinnaman	Feb 22, 2021 02:21 PM	Where are we on this?	Add Attachment
Peter Puettmann	Feb 16, 2021 11:29 AM	**This is an outgoing email** Hi Laura, I need some additional information regarding service request #76997 Description: install SPSS license for Laura When would be a good time for us to do this? It would be easiest if I could do it directly on your computer in person, but we can do a zoom call if needed. What times work best for you? --Peter P, UCS Student tech	Add Attachment Public
John Rushing	Feb 10, 2021 03:43 PM	Task reassigned to Peter Puettmann.	Add Attachment
Joanie Kinnaman	Feb 10, 2021 12:59 PM	Task reassigned to UCS Tech.	Add Attachment
Joanie Kinnaman	Feb 10, 2021 12:59 PM	she has been waiting on me. Sorry to ask you to hurry, she has been postponing meetings, because she needed this software in place first.	Add Attachment
Joanie Kinnaman	Feb 10, 2021 12:57 PM	Task reassigned to John Rushing.	Add Attachment
Joanie Kinnaman	Feb 10, 2021 12:57 PM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Joanie Kinnaman	Feb 10, 2021 12:57 PM	she has been waiting on me. Sorry to ask you to hurry, she has been postponing meetings, because she needed this software in place first.	Add Attachment