Service Request Ticket

Service Request Information

CONTACT	Name	Hendrickson, Miranda	Date	Feb 22, 2021 09:21 AM
	Department	University Computing Solutions	Phone
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20141079 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	GXZNV42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	GXZNV42	Location	PDR
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2014004298
	Wired NIC	98:90:96:D4:85:7A

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	ahodge17@wou.edu	88925

Entered by	Date	Memo
Alice Hodge			Email Public
Entered by	Date	Memo
Alice Hodge	Oct 21, 2021 02:05 PM	Monitors 20161061 and 20090045 * sorry for typo!	Add Attachment
Alice Hodge	Oct 21, 2021 02:04 PM	Task reassigned to Alice Hodge.	Add Attachment
Alice Hodge	Oct 21, 2021 02:04 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Alice Hodge	Oct 21, 2021 02:04 PM	Loaner 20141079, monitors 2016106 & 22090045 returned to UCS; loaner placed under tech area for two week timer.	Add Attachment
Stephanie Magee	Feb 22, 2021 09:22 AM	on table in front, ready for Miranda	Add Attachment
Stephanie Magee	Feb 22, 2021 09:21 AM	CPU 20141079 Mon 1 20161061 Mon 2 20090045	Add Attachment