Service Request Ticket - # 77028

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2021 03:16 PM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20200587[Edit Inv] (opens in a new window) Bldg/Room HL Reference Desk
Service Tag Description Xerox Phaser 3330/DNI
Serial No. S9BR556487 Location Nora Solvedt

Model Xerox Phaser 3330 Hostname hl-library community users
Notes Ink/Toner Refill

Wired NIC 9C:93:4E:75:D7:7A

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Jan 31, 2022 12:10 PM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Jan 31, 2022 12:10 PM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Jan 31, 2022 12:10 PM 
Said that this was already setup for them.
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Monica Valencia Jan 31, 2022 11:42 AM 
****This is an outgoing email****
Hi Nora,

I need some additional information regarding service request #77028

Description: Xerox set up

I'm Monica with UCS. Has this printer been setup already or are you still needing assistance with this printer?

Best,
Monica
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Public
John Rushing May 21, 2021 10:36 AM 
Invoice has it replacing 20060076[Edit Inv].
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Alix Karkanen May 20, 2021 02:20 PM 
Task reassigned to New Equip. Setup.
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Alix Karkanen Feb 22, 2021 03:16 PM 
Xerox 20200587[Edit Inv], over by my desk, going to library 
front desk
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