Service Request Ticket - # 77068

Service Request Information

CONTACT Name Rhoads, Carlie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2021 09:54 AM
Department The Research Institute Phone 88328
Location Email rhoadsc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200164[Edit Inv] (opens in a new window) Bldg/Room PP Front Desk
Service Tag HSDZ573 Description Dell Latitude 5400
Serial No. HSDZ573 Location Margarita Ochoa-Venegas

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Windows 10 Enterprise 64bit Software

Wired NIC CC:48:3A:5B:9E:D6


Wireless NIC AC:12:03:37:D1:F1

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
Stephanie Magee Mar 04, 2021 10:00 AM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Mar 04, 2021 10:00 AM 
john fixed it
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Stephanie Magee Mar 04, 2021 09:55 AM 
She came in on 3/4 at 10 am. She spoke with LOU 
first then me when she stopped by
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Stephanie Magee Mar 04, 2021 09:54 AM 
Carlie can't save or update files after her 
computer auto updated over night on 3/2.
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