Service Request Ticket - # 77069

Service Request Information

CONTACT Name Winegardner, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2021 10:37 AM
Department The Research Institute Phone 89261
Location Email winegardnern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20171039[Edit Inv] (opens in a new window) Bldg/Room TODD 222
Service Tag 3XNY0N2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 3XNY0N2 Location Nathan Winegardner - outbox (9/2/22)

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:18:DD:02


Wireless NIC 68:EC:C5:85:2B:68

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Mar 05, 2021 11:42 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Mar 05, 2021 11:42 AM 
driver reinstall. fixed
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Katherine Reynoso Mar 04, 2021 11:42 AM 
Task reassigned to Peter Puettmann.
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Katherine Reynoso Mar 04, 2021 11:41 AM 
I wasn't able to stop by.
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Alix Karkanen Mar 04, 2021 10:37 AM 
Nathan can't connect to wifi. He's rebooted, 
made sure airplane mode is off, etc.
He has an ethernet in his office, so he'll be 
alright for now but he needs this fixed before 
he leaves today if possible. 
That or Friday afternoon.

Either way, please give him a call when you can 
about when you'll be able to come by.

Ext; 89261
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