Service Request Ticket - # 77073

Service Request Information

CONTACT Name Lloyd, Leslie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2021 10:08 AM
Department Financial Aid Phone 89656
Location Email lloydl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181067[Edit Inv] (opens in a new window) Bldg/Room WEL 115D
Service Tag 884TDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 884TDW2 Location Cashier Office

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E7:D1:F2

TECHS Submitted by Peter Puettmann Contact ppuett16@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann May 03, 2021 08:23 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann May 03, 2021 08:23 AM 
completed.
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Stephanie Magee Mar 17, 2021 11:08 AM 
picked up
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Lourdes Salazar Mar 11, 2021 11:12 AM 
Emailed for update 3/10 & 3/11
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Peter Puettmann Mar 08, 2021 10:08 AM 
Computer is stuck in Boot loop. reimaging. 

will need Soukup to reinstall powerfaids over weekend.
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