Service Request Ticket - # 77081

Service Request Information

CONTACT Name Anonson, Hannah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2021 10:21 AM
Department The Research Institute Phone 88574
Location Email anonsonh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20200297[Edit Inv] (opens in a new window) Bldg/Room TODD 221
Service Tag Description Dell 24-inch Monitor #P2418HZ
Serial No. CN01C8RNTV2000BA0W4B Location Hannah Anonson
TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Jul 21, 2021 10:31 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Lauryn Aronson Jul 21, 2021 10:31 AM 
picked up
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Lauryn Aronson Jul 13, 2021 04:02 PM 
Status changed from (7) Waiting for Contact to (6) Ready to Deliver
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Lauryn Aronson Jul 13, 2021 04:02 PM 
she'll come pick it up next wed
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Lauryn Aronson Jul 13, 2021 03:23 PM 
****This is an outgoing email****
Hi Hannah,

We were just following up with you regarding a 
service request that we have for you.  (#77081)

Description: self funded monitor ready


I'm Lauryn with UCS. I'm checking-in to let you 
know that your monitor is ready to be picked up 
or delivered. Let me know your preferred times for 
me to deliver this or for you to pick it up. If 
you have any questions, feel free to contact me or 
our front desk at 503-838-8925.

Thanks,
Lauryn Aronson
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Public
Lauryn Aronson Jul 06, 2021 04:52 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Lauryn Aronson Jul 06, 2021 04:50 PM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Jul 06, 2021 01:36 PM 
****This is an outgoing email****
Hi Hannah,

We were just following up with you regarding a service request that we have for you.  (#77081)

Description: self funded monitor ready

I'm Lauryn with UCS. I'm checking-in to let you 
know that your monitor is ready to be picked up 
or delivered. Let me know your preferred times for 
me to deliver this or for you to pick it up. If 
you have any questions, feel free to contact me or 
our front desk at 503-838-8925.


Thanks,
Lauryn Aronson
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Public
Katherine Reynoso May 06, 2021 11:34 AM 
****This is an outgoing email****
Hi Hannah,

I need some additional information regarding 
service request #77081

Description: self funded monitor ready

I'm Katherine with UCS. I'm checking-in to let you 
know that your monitor is ready to be picked up 
or delivered. Let me know your preferred times for 
me to deliver this, or for you to pick it up. If 
you have any questions feel free to contact me or 
our front desk at 503-838-8925.

Thank you,
Katherine
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Public
Stephanie Magee Mar 09, 2021 10:21 AM 
ready for pick up
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