Service Request Ticket - # 77083

Service Request Information

CONTACT Name Shenkin, Evan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2021 11:55 AM
Department Social Science/ Sociology Phone 541-579-1207
Location Email shenkine@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20200493[Edit Inv] (opens in a new window) Bldg/Room BELL 220
Service Tag Description Dell 24-inch Monitor - P2418HZ
Serial No. CN01C8RNTV2000BA0VJB Location Evan Shenkin
TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Jul 14, 2021 08:14 AM 
Status changed from (6) Ready to Deliver to (5) Completed
 Add Attachment
Lauryn Aronson Jul 14, 2021 08:14 AM 
going to close this ticket; told user to email me if anything else needed
 Add Attachment
Lauryn Aronson Jul 13, 2021 12:36 PM 
set up monitor, emailed to double check
 Add Attachment
Lauryn Aronson Jul 12, 2021 12:32 PM 
Status changed from (7) Waiting for Contact to (6) Ready to Deliver
 Add Attachment
Lauryn Aronson Jul 12, 2021 12:32 PM 
not in office this week but i can set it up
 Add Attachment
Lauryn Aronson Jul 12, 2021 08:12 AM 
can deliver to office whenever

going to ask if he wants me to set it up, etc
 Add Attachment
Lauryn Aronson Jul 07, 2021 08:42 AM 
Task reassigned to Lauryn Aronson.
 Add Attachment
Lauryn Aronson Jul 07, 2021 08:42 AM 
****This is an outgoing email****
Hi Evan,

I need some additional information regarding service request #77083

Description: gfa monitor ready 

I'm Lauryn with UCS. I'm checking-in to let you 
know that your GFA monitor is ready to be picked up 
or delivered. Let me know your preferred times for 
me to deliver this or for you to pick it up. If 
you have any questions, feel free to contact me or 
our front desk at 503-838-8925.

Thank you,

Lauryn Aronson
UCS Student Tech.
Add Attachment
Public
Katherine Reynoso Jun 03, 2021 08:17 AM 
Task reassigned to UCS Tech.
 Add Attachment
Katherine Reynoso Jun 03, 2021 08:17 AM 
Never answered.
 Add Attachment
Katherine Reynoso May 06, 2021 11:33 AM 
Status changed from (6) Ready to Deliver to (7) Waiting for Contact
 Add Attachment
Katherine Reynoso Apr 13, 2021 02:42 PM 
Status changed from (1) Pending to (6) Ready to Deliver
 Add Attachment
Katherine Reynoso Apr 13, 2021 02:42 PM 
****This is an outgoing email****
Hi Evan,

I need some additional information regarding 
service request #77083

Description: gfa monitor ready 

I'm Katherine with UCS. I'm checking-in to let you 
know that your GFA monitor is ready to be picked up 
or delivered. Let me know your preferred times for 
me to deliver this, or for you to pick it up. If 
you have any questions feel free to contact me or 
our front desk at 503-838-8925.

Thank you,
Katherine
Add Attachment
Public
Katherine Reynoso Apr 13, 2021 08:12 AM 
Task reassigned to Katherine Reynoso.
 Add Attachment
Stephanie Magee Mar 09, 2021 11:55 AM 
ready for delivery
Add Attachment