Service Request Ticket

Service Request Information

CONTACT	Name	McDonnell, Amy	Date	Mar 10, 2021 10:15 AM
	Department	Creative Arts/Theater-Dance	Phone	88827
	Location		Email	mcdonnella@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20141278 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Air 13.3 #Z0RJ
	Serial No.	C1MPX3SYG944	Location	PDR
	CPU	Intel Core i5(1.6GHz dual-core, 3MB L3)
	OS	MAC OS X 10.14 (Mojave)	Software	MS Office 2011 Std for MAC from XXXX2014004298
	Wireless NIC	E0:AC:CB:6C:F2:40
	Bluetooth NIC	E0:AC:CB:6C:F2:41

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Feb 10, 2023 10:49 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Feb 10, 2023 10:49 AM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Feb 10, 2023 10:49 AM	Ticket wasn't completed, but it was returned	Add Attachment
Jennie Yang	Aug 12, 2021 09:56 AM	Laptop and charger returned.	Add Attachment
Stephanie Magee	Mar 10, 2021 11:31 AM	picked up and will return at the end of spring term	Add Attachment
Stephanie Magee	Mar 10, 2021 10:15 AM	Was Inventory updated: yes	Add Attachment Public
Stephanie Magee	Mar 10, 2021 10:15 AM	Was this added to Loaners-n-Checkouts app: yes	Add Attachment Public
Stephanie Magee	Mar 10, 2021 10:15 AM	loaning 20141278 for spring term so she can work remotely on the dance production for spring	Add Attachment