Service Request Ticket

Service Request Information

CONTACT	Name	Litchfield, Donna	Date	Mar 16, 2021 03:34 PM
	Department	Facilities Services	Phone	88903
	Location		Email	litchfid@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20171285 (opens in a new window)	Bldg/Room	PP 123
	Service Tag		Description	Xerox VersaLink C7000/DN Color 11X17 Laser Printer
	Serial No.	6UA327079	Location	Planning Office, Donna Litchfield
	Model	C7000/DN	Hostname	pp-planning
	Notes	ideal for small to mid size workgroups of 5 to 15 users, Up to 35 pages per minute color and black-and-white, Up to 1200 x 2400 dpi, Print up to 11.7" x 17"(Tabloid), Auto Duplex: Standard, Paper Capacity: 620 sheets standard/2,180 max, Trays: Bypass tray- 100sheets & Tray 1- 520 sheets, Printer Memory: 2GB, Ethernet 10/100/1000 Base-T, High-speed USB 3.0, Recommended Monthly Print Volume: Up to 10,000 pages, included: Standard toner cartridges – One of each color (Cyan, Magenta, Yellow): 3,300 pages; Black: 5,300 pages, Base Unit Dimensions: 23.23" W/26.41" D/ 25.08" H Weight: 119.71 lbs, One-year on-site warranty; ALSO ordered: addt'l 520 sheet tray 097S04910 ORDER IN FY18/19 UCS2018007814; IP ADDRESS:140.211.116.41	Ink/Toner Refill
	Wired NIC	9C:93:4E:92:73:4A

TECHS	Submitted by	Lourdes Salazar	Contact	lsalazar19@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	May 06, 2021 02:48 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
John Rushing	May 06, 2021 02:48 PM	Toner was dropped off by techs.	Add Attachment
John Rushing	Apr 13, 2021 08:29 AM	Toner arrived today.	Add Attachment
John Rushing	Apr 13, 2021 08:16 AM	Task reassigned to John Rushing.	Add Attachment
John Rushing	Apr 01, 2021 10:38 AM	Order was placed, total $363.98	Add Attachment
Lourdes Salazar	Apr 01, 2021 10:33 AM	**This is an email** PPO908.	Add Attachment
John Rushing	Apr 01, 2021 10:28 AM	the toners are 181.99 each	Add Attachment
Lourdes Salazar	Mar 16, 2021 03:34 PM	**This is an email** My printer WOU #20171285 needs yellow and cyan standard capacity toner.	Add Attachment