Service Request Ticket - # 77116

Service Request Information

CONTACT Name Guy, Sybille   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2021 11:12 AM
Department The Research Institute Phone 88560
Location Email guys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200411[Edit Inv] (opens in a new window) Bldg/Room TODD 238
Service Tag FD12Q73 Description Latitude 5400 4 Core,8MB Cache,1.9GHz
Serial No. FD12Q73 Location 2 weeks pile 04/28-05/12

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:0C:58:B2


Wireless NIC 08:5B:D6:6F:99:1F

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Mar 26, 2021 02:33 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Mar 26, 2021 02:33 PM 
this has been set up
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Peter Puettmann Mar 23, 2021 09:56 AM 
set up dock in office. She will pick up computer on thursday after 11am.
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Peter Puettmann Mar 23, 2021 09:19 AM 
All done with setup.
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Peter Puettmann Mar 23, 2021 08:40 AM 
Imaged and Updated. Installing SPSS now
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Stephanie Magee Mar 19, 2021 10:46 AM 
Task reassigned to Peter Puettmann.
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Alix Karkanen Mar 18, 2021 11:12 AM 
laptop 20200411[Edit Inv]
doc 20200462[Edit Inv]

doesnt want mon
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