Service Request Ticket

Service Request Information

CONTACT	Name	Girod, Mark	Date	Mar 23, 2021 09:27 AM
	Department	College of Education	Phone	88518
	Location		Email	girodm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20200608 (opens in a new window)	Bldg/Room	RWEC 217
	Service Tag		Description	Apple MacBook Pro with Touch Bar #MVVK2LL/A
	Serial No.	C02F92FTMD6N	Location	Mark Girod
	CPU	Intel Core i9 8core(2.3GHz, 16MB L3 cache)
	OS	Unknown	Software
	Wireless NIC	88:66:5A:26:C9:65
	Bluetooth NIC	88:66:5A:11:B0:EB

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	kreynoso15@wou.edu	88925

Entered by	Date	Memo
Katherine Reynoso			Email Public
Entered by	Date	Memo
Katherine Reynoso	Apr 14, 2021 11:18 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Katherine Reynoso	Apr 14, 2021 11:18 AM	Delivered.	Add Attachment
Katherine Reynoso	Apr 13, 2021 02:25 PM	I'm delivering Wed. @11:00AM	Add Attachment
Katherine Reynoso	Apr 13, 2021 08:11 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Katherine Reynoso	Apr 13, 2021 08:11 AM	I've sent an email to deliver this. Wednesday all day works.	Add Attachment
Katherine Reynoso	Apr 13, 2021 08:09 AM	This is finished.	Add Attachment
Katherine Reynoso	Apr 12, 2021 11:41 AM	Task reassigned to Katherine Reynoso.	Add Attachment
Alix Karkanen	Mar 23, 2021 09:27 AM	just laptop, on middle counter	Add Attachment