Service Request Ticket

Service Request Information

CONTACT	Name	Kaye Hays, Susan	Date	Mar 24, 2021 02:23 PM
	Department	Registrar’s Office	Phone	88184
	Location		Email	hayss@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170257 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	4CLRHL2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	4CLRHL2	Location	PDR
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552; TRANSFER TO from W#20130860 PL/SQL Developer v12 VISA2017007618(has annual renewal OCT SR68789);
	Wired NIC	D8:9E:F3:0B:C2:4B

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
Lauryn Aronson	Jul 06, 2021 09:59 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lauryn Aronson	Jul 06, 2021 09:59 AM	pl sql removed, will update inventory now	Add Attachment
Lauryn Aronson	Jul 02, 2021 12:59 PM	Task reassigned to John Rushing.	Add Attachment
Lauryn Aronson	Jul 02, 2021 12:59 PM	only need to remove pl-sql now	Add Attachment
Lauryn Aronson	Jun 30, 2021 03:35 PM	Task reassigned to UCS Tech.	Add Attachment
Lauryn Aronson	Jun 30, 2021 03:35 PM	computer brought back to itc woman i met said there are others that need to be picked up--they all got laptops	Add Attachment
Lauryn Aronson	Jun 30, 2021 03:13 PM	Task reassigned to Lauryn Aronson.	Add Attachment
Stephanie Magee	Mar 24, 2021 02:23 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Stephanie Magee	Mar 24, 2021 02:23 PM	**This is an email** MY old CPU is at my desk in room 106 of the admin. bldg. Since I am working from home, feel free to pick up the PCU.	Add Attachment
Stephanie Magee	Mar 24, 2021 02:23 PM	Just need to get her old machine and remove PL-SQL	Add Attachment