Service Request Ticket - # 77158

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2021 09:57 AM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200476[Edit Inv] (opens in a new window) Bldg/Room AD 208
Service Tag 5P0PP73 Description Dell Latitude 5400 - 4 Core,8MB Cache,1.9GHz
Serial No. 5P0PP73 Location LouAnn Vickers

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:03:48:4F


Wireless NIC 3C:9C:0F:37:3A:A7

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Apr 01, 2021 08:15 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 01, 2021 08:15 AM 
Task reassigned to John Rushing.
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John Rushing Apr 01, 2021 08:14 AM 
Installed Zoom, VPN, and helped setup Outlook.
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John Rushing Apr 01, 2021 08:14 AM 
Laptop was setup, AD was updated and ran all 
OS/Dell updates.
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Alix Karkanen Mar 30, 2021 09:57 AM 
laptop 20200476[Edit Inv]
doc 20200464[Edit Inv]
mon 20200501[Edit Inv]
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