Service Request Ticket - # 77173

Service Request Information

CONTACT Name Sakiyama, Mari   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2021 08:11 AM
Department Criminal Justice Phone 14215
Location Email sakiyamam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20191004[Edit Inv] (opens in a new window) Bldg/Room MA 211
Service Tag Description Apple 13in MacBook Pro Touch Ba SpcGry #MUHP2LL/A
Serial No. FVFZ6QKVL410 Location Mari Sakiyama, Asst Professor (secondary laptop)

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software Microsoft Office from XXXX2019009325;

Wireless NIC A4:83:E7:7B:01:83


Bluetooth NIC A4:83:E7:3C:76:7B

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Apr 28, 2021 02:30 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Apr 28, 2021 02:30 PM 
I told her we can't install without new license 
that they have to buy.
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Katherine Reynoso Apr 27, 2021 08:19 AM 
She thought that we had campus licenses for the 
software, but we no longer do that. Departments 
need to purchase that software for them. I let her 
know.
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Katherine Reynoso Apr 23, 2021 08:11 AM 
Task reassigned to Katherine Reynoso.
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Lourdes Salazar Apr 02, 2021 08:11 AM 
****This is an email****
Hello,

I would like to request a work order to update the SPSS software on my computer (20191004).

Thank you,
Mari
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