Service Request Ticket - # 77200

Service Request Information

CONTACT Name Olsen, Mandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2021 09:16 AM
Department Education & Leadership Phone 88471
Location Email olsena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20160907[Edit Inv] (opens in a new window) Bldg/Room RWEC 159
Service Tag DBPPHF2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. DBPPHF2 Location Mandy Olsen, DTE NTE Instructor
TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

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Entered by Date Memo
Katherine Reynoso Apr 14, 2021 01:54 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Apr 14, 2021 01:54 PM 
She didn't have SPSS software bought. She'll have 
to purchase it.
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Lourdes Salazar Apr 14, 2021 08:49 AM 
Task reassigned to Katherine Reynoso.
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Peter Puettmann Apr 12, 2021 10:24 AM 
****This is an outgoing email****
Hi Mandy,

I need some additional information regarding service request #77200

Description: spss install 

Have you had SPSS in the past? Or did you order a new SPSS license this year? Any info helps. 

--Peter P, UCS Student Lead tech
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Lourdes Salazar Apr 12, 2021 09:31 AM 
Task reassigned to Peter Puettmann.
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Lourdes Salazar Apr 12, 2021 09:16 AM 
Would like SPSS installed. contact 503 949 3983 
Would like installed asap. Could come wednesday morning potentially.
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