Service Request Ticket - # 77203

Service Request Information

CONTACT Name Morrison, Alexis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2021 11:40 AM
Department Disability Access Services Phone 88250
Location Email morrisona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171072[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag CSSHRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSSHRP2 Location DAS Student Use

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; TRANSFER FROM W#20130670 MAR2019 SR#71471 ZoomText v9.1 MAG/RDR from P0080238

Wired NIC 54:BF:64:5D:1D:84

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Apr 20, 2021 02:12 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Apr 20, 2021 02:12 PM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Apr 20, 2021 02:12 PM 
This is done.
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Katherine Reynoso Apr 13, 2021 02:27 PM 
Re-attach a monitor at the front desk.
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Lourdes Salazar Apr 13, 2021 11:40 AM 
Has purchased Camtasia on her own but needs help w the install.
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