Service Request Ticket - # 77208

Service Request Information

CONTACT Name Boytz, Alyson   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2021 09:31 AM
Department Athletics Phone
Location Email boytza@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20171260[Edit Inv] (opens in a new window) Bldg/Room NPE 206
Service Tag J17CRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. J17CRP2 Location Zoe Butterfield

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:FA:9F


TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public

Entered by Date Memo
Katherine Reynoso May 12, 2021 11:00 AM
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso May 12, 2021 11:00 AM
I think this is fine because she had no idea this 
was a ticket.
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Katherine Reynoso May 05, 2021 10:17 AM
****This is an outgoing email****
Hi Alyson,

I need some additional information regarding 
service request #77208

Description: Computer not turning on

I'm Katherine with UCS. I'm checking in to see if 
you still require help with your computer? I'm 
available today in the afternoon or tomorrow all 
day.

Thank You,
Katherine
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John Rushing Apr 14, 2021 09:31 AM
The computer was slow, rebooted and now stuck at a 
blue screen.
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