Service Request Ticket

Service Request Information

CONTACT	Name	Karaman, Ana	Date	Apr 15, 2021 09:31 AM
	Department	VP Finance & Administration	Phone	88137
	Location		Email	karamana@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20190893 (opens in a new window)	Bldg/Room	ITC 013
	Service Tag	775QJ03	Description	Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
	Serial No.	775QJ03	Location	GFA Pool

TECHS	Submitted by	Katherine Reynoso	Contact	kreynoso15@wou.edu	88925
	Primary Technician		Contact	kreynoso15@wou.edu	88925

Entered by	Date	Memo
Katherine Reynoso			Email Public
Entered by	Date	Memo
Katherine Reynoso	May 06, 2021 10:23 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Katherine Reynoso	May 06, 2021 10:23 AM	This has been physically setup.	Add Attachment
Katherine Reynoso	May 03, 2021 10:51 AM	Status changed from (7) Waiting for Contact to (2) Scheduled	Add Attachment
Katherine Reynoso	May 03, 2021 10:51 AM	It's scheduled for this Thursday at 10:00AM	Add Attachment
Katherine Reynoso	Apr 29, 2021 09:08 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Katherine Reynoso	Apr 29, 2021 09:08 AM	**This is an outgoing email** Hi Ana, Service request #77214 Description: Needs Dock and Monitor setup I'm Katherine with UCS. I'm checking in to see when you would like your GFA dock and monitor setup? This came with the new laptop you received a few months before. Let me know if this is something you would like done soon, or to be put on hold for a bit. If you have any questions feel free to contact me or our front office at 503-838-8925. Thank You, Katherine	Add Attachment Public
Katherine Reynoso	Apr 15, 2021 09:31 AM	Bill wanted this setup for Ana. John said it needs to be done nicely with velcro and tubing. Dock is 20200263 and monitor 20190893	Add Attachment